Introduction
At DxDelivery Express, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website and services. By accessing or using our services, you agree to the terms outlined in this policy.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us. This can include, but is not limited to:
- Name: To identify you and personalize our services.
- Email Address: For communication regarding your orders, inquiries, and promotional updates.
- Phone Number: To provide customer support and notify you about your deliveries.
- Billing and Shipping Addresses: To process your orders and ensure timely delivery.
Non-Personal Information
We may also automatically collect non-personal information when you visit our website, such as:
- IP Address: To analyze trends and manage the site.
- Browser Type: To enhance user experience by tailoring our website’s functionality.
- Pages Visited: To understand user preferences and improve our services.
- Time Spent on the Website: To analyze user engagement and site performance.
How We Use Your Information
Your information may be used for various purposes, including:
- Service Provision: To provide and manage our delivery services effectively.
- Communication: To communicate with you regarding your orders, inquiries, and feedback.
- Website Improvement: To enhance the user experience and functionality of our website.
- Promotions: To send you promotional materials and updates, only if you have opted in to receive them.
- Compliance: To comply with legal obligations, enforce our terms, and protect our rights and property.
Disclosure of Your Information
We may share your information in the following circumstances:
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With Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and managing deliveries, provided they agree to keep your information confidential.
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For Legal Reasons: We may disclose your information if required by law, in response to subpoenas, or other legal processes, or to protect the rights, property, or safety of DxDelivery Express, our customers, or others.
Data Security
We implement reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request copies of your personal information.
- Correction: The right to request correction of any inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information under certain conditions.
- Opt-Out: The right to opt-out of marketing communications at any time.
To exercise these rights, please contact us using the contact details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: info@dxdelivery.express
Address: 601 Vine St, Glendale, CA 91204, United States
Thank you for choosing DxDelivery Express! Your trust is important to us, and we are committed to protecting your personal information.